Privacy Policy

1. Who We Are

Growth Estate Inc. ("Growth Estate", "we", "us", or "our") provides software tools for Ontario landlords, including property and unit management, lease generation, document storage, e-signature workflows, Landlord and Tenant Board ("LTB") form preparation, and related compliance features.

Privacy Officer Email: privacy@growthestate.ca
Support: support@growthestate.ca

2. Scope of This Policy

This Privacy Policy explains how we collect, use, disclose, retain, protect, and delete personal information when you use our website and related web Services. For the Ontario Landlord mobile application, please also review our App Privacy Policy.

3. Our Privacy Commitments

We design our Services with the following privacy commitments:

• We collect only the information reasonably necessary to provide our Services.
• We identify why we need personal information before or at the time we collect it.
• We use and disclose personal information only for the purposes described in this Privacy Policy, unless we obtain additional consent or are required or permitted by law.
• We retain personal information only as long as necessary for the purposes for which it was collected, legal compliance, dispute resolution, or legitimate recordkeeping.
• We provide a way to contact us with privacy questions, corrections, complaints, and deletion requests.

4. Information We Collect

A. Information You Provide Directly

We may collect account details, waitlist and contact form submissions, support messages, marketing preferences, and other information you submit through growthestate.ca.

B. Information Collected Automatically

When you use the website, we may automatically collect device and browser information, usage and analytics data (including via PostHog), log and security information, and cookie or similar technology data subject to your browser settings.

C. Information From Third Parties

We may receive information from hosting, analytics, email, and form providers that help us operate the website and Services.

5. Why We Collect and Use Personal Information

• To operate the website and respond to waitlist, contact, and support requests.
• To improve the Services, debug performance issues, and analyze product usage.
• To prevent fraud, abuse, unauthorized access, or misuse.
• To comply with legal obligations and respond to lawful requests.
• To send marketing communications where permitted by law and consistent with your preferences.

6. Consent

Where required by law, we obtain your knowledge and consent for the collection, use, and disclosure of personal information. By using the website or submitting information through our forms, you consent to the practices described in this Privacy Policy, subject to any additional consent flows we may provide.

If we send commercial electronic messages, we will do so in accordance with Canada's Anti-Spam Legislation ("CASL"). You may withdraw marketing consent at any time.

7. How We Share Personal Information

We may disclose personal information to service providers (hosting, analytics, email, forms, security), when required by law, in connection with a business transaction, or with your direction or consent. We do not sell personal information for money.

8. Analytics, Cookies, and Similar Technologies

We may use cookies, analytics SDKs (including PostHog), and similar technologies to measure performance, improve usability, and understand how the website is used. You can manage cookies through your browser settings, although doing so may affect functionality.

9. Data Retention and Safeguards

We retain personal information only as long as necessary for the purposes described in this Privacy Policy, unless a longer period is required or permitted by law. We use administrative, technical, and physical safeguards designed to protect personal information. No method of transmission or storage is perfectly secure.

10. Your Choices and Rights

Subject to applicable law, you may request access, correction, withdrawal of consent, marketing unsubscribe, or deletion of certain information. Contact our Privacy Officer at privacy@growthestate.ca. We may need to verify your identity before responding.

11. Related Policies

For the Ontario Landlord app by Growth Estate Inc., see the App Privacy Policy and App Terms. Website terms are available at our Terms of Service.

12. Contact Us

Growth Estate Inc. Privacy Officer
Email: privacy@growthestate.ca
Support: support@growthestate.ca